Got A Timeshare Question? Ask Lisa Ann Schreier, The Timeshare Crusader

On November 15th, 2016

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Each month, we’ll choose three or four questions from our readers to be answered her in the newsletter. You can submit a question by e-mailing her directly at lisa@timeshareinsights.com.

Hi. I’ve owned a timeshare for 10 or 11 years now and have recently begun getting inundated with calls about selling my timeshare. I enjoy my timeshare and don’t want to sell. How can I avoid these calls?

So glad to hear that you enjoy your timeshare! The best way to avoid these annoying and often-times misleading phone calls is to register your phone number with the National Do Not Call Registry. Here’s the link to register: https://www.donotcall.gov/ If you continue to receive calls once you’ve registered, you can file a complaint on that same site. I strongly advise timeshare owners to avoid doing business with any entity that initiates contact, including phone calls.

This is my first year of owning a timeshare and I recently received a notice of my timeshares annual meeting. I can’t attend this meeting, who should I appoint as my proxy assuming I should do this?

Welcome to the timeshare world! You have a world of great vacation experiences ahead of you. Understandably, you might not be able to attend your resort’s annual meeting. If you are thinking of assigning your proxy to someone in your stead, be certain that they have your best interests at heart and, should any votes be required, they are voting the same way you would had you been in attendance. I recommend staying up to date on any and all issues facing the owners and management company throughout the year.

My timeshare resort just informed us that they were switching from weeks to points. What does that mean to me? What if I am satisfied with the current system…do I have to switch?

Great question…you’ll be happy to know that the simple answer to this is “NO.” You do not have to switch from weeks to points if you are satisfied with what you own and it’s working well for you. I recommend listing to what the resort is telling you about any new system and taking time to ask questions and make an informed decision. Don’t do anything in haste.




Lisa Ann Schreier has been involved in the timeshare industry since 2000. Media outlets such as CNBC, The Chicago Tribune, The Ladies’ Home Journal MainStreet.com regularly seek her out. Lisa has written 2 books on timeshare aimed at consumers. In addition to her monthly “Ask the Timeshare Crusader” feature with Senior.com, she serves as the Lead Advocate on timeshare issues on Elliott.org. She also serves as the Director of Member services for the National Timeshare Owners Association.

To send Lisa a question and have her answer it here in her column, write her at lisa@timeshareinsights.com and follow her on Twitter at @LisaLooksAt.

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